Terms
Conditions
- Diet and supplements (if any) are recommended after detailed discussion, clinical assessments and blood report analysis (if any). However, it is strongly recommended that you consult your physician or a doctor before pursuing any course of treatment.
- We have designed our process and programs based on the experience, expertise, learnings & most importantly, continuous feedbacks received from our clients. Please understand our process, expectations, price details, terms & conditions carefully before enrolling on any services.
- It is the client's responsibility to raise the concern with our Nutrition expert immediately if he/she comes across any food allergies or any health-related concerns while following the diet.
- Dietitian Ramita Kaur or her team never give any *guarantee* to achieve the targets in any form, however, based on our experience, expertise and your level of commitment, you can meet realistic goals (e.g., 2-3 kg weight loss per month).
- We don't encourage our clients to take breaks (except emergencies) while following the diet because discipline is the key here. No extensions are allowed if the client fails to follow the diet chart due to any reason. If the client doesn't follow the diet due to any reason or doesn't take consultation on time within the enrollment window, the plan will get lapsed, automatically.
- Though all follow-up appointments are scheduled well on time, however, if follow-up is due and the client is unable to connect with the Nutrition expert (for say, the client didn't answer the phone/was not reachable/missed the appointment), it is the client's responsibility to call our support team to schedule next appointment.
- Refund Policy - Due to the nature of the services involved, we don't have a refund policy. Once you enroll for a program, no refund is provided under any circumstances.
MEDICAL DISCLAIMERS
- MITAHAR is not a medical organisation. Any information provided by us on the Website is for informational purposes only. You should not take any action based upon any information contained on the Website. Use of the Website is not meant to serve as a substitute for professional medical advice and reliance on any information provided by the Website or the Program is at your own risk.
- The Services and Programs or any other information available on the Website is not a medical advice. The advice given under any of our Program including but not limited to the food plans, diets, workout and exercise plans, should not be misconstrued as medical advice.
- We do not guarantee as to any of the Program or any advice given to you will be suitable to your health and any advice may respond differently depending on various factors to the human body. We shall not be responsible for any issues, side effects including without limitation any allergic reactions to you on account of following our Program, advice, diet and nutrition plans and therefore, we strongly advise you to consult your doctor before trying any of the Program available on our Website.
- User shall consider the risks involved and consult with their medical professional before engaging in any Program, we are not responsible or liable for any injuries or damages you may sustain that result from your use of, or inability to use, any Program provided by us.
- In the event if any wellness or diet plan or exercise recommended by us causes any pain, side effect or allergic reaction, or severe discomfort, you should immediately discontinue such diet plan or exercise and immediately consult your doctor. Such discontinuation by you shall not entitle the user to receive any refund or compensation from us and any claim made thereof shall not be entertained by the Company or our representative.
- You agree and understand that using our Program cannot be substituted for personal medical attention, diagnosis or in person treatment by a qualified medical professional.
- Interactions with our associates, consultants or any representative do not constitute the practice of medicine and consultations cannot be used for providing a formal medical diagnosis, for a physical examination, for obtaining prescriptions, or for treatment. Do not use our Service / Program to diagnose or treat a medical condition. Please see your doctor in person if you are looking for a personal medical evaluation, diagnosis, or prescription.
- You accept and understand that the Program performance is subject to your adoption of the Program and your adherence to the Program. You agree and acknowledge that you will fulfil all the requirements of the Program and strictly adhere to the Program terms and conditions. The Company is not responsible for any inefficiency in Services due to you misconduct and non- adherence to the Program requirements.
- Our Programs and Services are structured to support the health decisions and choices that you make, with respect to your lifestyle. These decisions and choices are yours, and we believe that you are the best person to decide about your health and that these decisions should be made in accordance with the advice you receive from your own doctor. We and our associates, consultants or any representative are not liable or responsible for any injury or disease including aggravation, acceleration or recurrence of such injury or disease or death arising from or in connection with nutritional or exercise advice and dietary information provided in consultations, Programs or by other resources.
- We and our associates, consultants or any representative may recommend health supplements and nutraceuticals. However, any Program success is not dependent solely on the use of supplement or nutraceuticals. Use of such supplements and nutraceuticals is solely your decision. In no case such recommendation, shall be construed as medical advice. You should seek advice from your medical practitioner before consuming any such supplements.
- We do not recommend use of our Program as replacement of doctor's advice or medical treatment. Neither do we take any decision for you or your family as to whether to take medical treatment or not.
- We never sell or suggest or claim that our Program is 'magic therapy' and we will never sell or suggest or claim any product, pills, food or methods to be 'magical' in nature and will take away your disease.
- We respect medicine, science and also respect nature and the intelligence and healing power of human body.
REFUND & PAYMENT TERMS
- We shall charge you, fees as provided with the respective Program ("Program Fees") as provided on the Website and in the Program term as amended from time to time.
- The Program Fee shall be payable in advance for the full Program duration.
- Activation of the Program(s) is subject to realization/receipt of the Program Fees.
- The Program is non-transferable to another party.
- All payments made for the Program are non-refundable and non-transferable. The Company shall not be under any obligation to refund any fee, on any ground including on humanitarian ground, if so claimed, on account of any injury. However, we may refund the prorated Program Fees deducting the Program Fees for the period the Program was availed in case of death caused to the Client, the refund shall be construed as waiving of any right to claim by you against the Company.
- Any applicable refund due to payment gateway failure or chargeback will be subject to the terms and conditions of the respective payment gateway.
- Program subscriptions once made / placed, cannot be cancelled for any reason. There shall be no refunds.